Cancellation Policy
Deposits, notice windows, rescheduling & no-shows
Deposits
- Your deposit holds your appointment time and applies toward your total service cost.
Cancellations
- Cancel at least 48 hours before your appointment to keep your deposit (when your stylist offers refundable deposits).
- Cancellations with less than 48 hours notice forfeit the deposit.
Rescheduling
- Ask your stylist to reschedule with at least 24 hours notice, subject to availability.
- Repeated reschedules may require a new deposit.
No-shows
- Missed Appointments without notice may be charged the full service balance and may affect future booking eligibility.